Data Security

Are my files secure and private?
    Absolutely. We take data security very seriously. All files are encrypted both in transit and at res...
Are you HIPAA compliant?
    Yes, our service is fully HIPAA compliant. We have implemented all necessary safeguards to protect P...
Can you handle sensitive or classified documents?
    We understand that many organizations deal with sensitive or classified information. While our stand...
Do you share my data with third parties?
    No, we do not share your data with any third parties. Your documents and the resulting OCR data are...
Do you train your AI models on my data?
    No, we do not train our AI models on customer data. Our models are pre-trained on a diverse set of p...
How do you handle European data legislation like GDPR?
    We are fully compliant with GDPR and other European data protection laws. For our European customers...
Do you use AI in your OCR process?
    Yes, we use advanced AI and machine learning technologies to power our OCR process. This allows us t...
What happens to my data after processing?
    After processing, your original documents and the OCR results are stored securely for a limited time...
What is your document deletion policy?
    We prioritize your data privacy and control. By default, we automatically delete documents after a d...