Frequently Asked Questions

Get answers to everything you need to know about handwriting to text conversion, using Handwriting OCR, and more.

Data Security

Do you share my data with third parties?

No, we do not share your data with any third parties. Your documents and the resulting OCR data are kept strictly confidential and are only accessible to you and your authorized users.

What happens to my data after processing?

After processing, your original documents and the OCR results are stored securely for a limited time to allow you to access and download the results. As mentioned in our deletion policy, documents are automatically deleted after 7 days by default, but you can adjust this period or manually delete your data at any time through our dashboard. We do not retain or use your data for any other purposes.

What is your document deletion policy?

We prioritize your data privacy and control. By default, we automatically delete documents after a default period of 7 days after processing to minimize data retention while giving you the time you need to access your results. Users can set the automatic deletion period to a shorter period if they prefer. You can also manually delete any stored documents at any time through our dashboard or through the API. Once you delete a document, it is permanently deleted.

Languages

Can I process documents in languages other than English?

Yes, our OCR technology supports a wide range of languages and alphabets. Whether you're working with Latin-based scripts, Cyrillic, Arabic, or Asian languages, our system can handle it.

Pricing

Do you offer discounts?

We offer significant discounts on our higher-volume plans. We also offer a 15-20% discount on our annual subscriptions.

Using Handwriting OCR

Is this only for handwriting?

Handwriting OCR can (despite the name!) be used to read any kind of text, including all types of printed text. In fact, because handwriting is the most difficult challenge for text recognition, you should expect results from printed text to be even better.